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Terms and Conditions

The following Terms and Conditions apply to all products and services provided by Dezion Projects and in the event of any dispute are governed by the laws.

All work is carried out by the team of Dezion Projects on the understanding that the Client has agreed to our Terms and Conditions.

Copyright is retained by Dezion Projects on all design work including words, pictures, ideas, visuals and illustrations unless specifically released in writing and after all costs have been settled.

If a choice of designs is presented and one is chosen for your project, only that solution is deemed to be given by us as fulfilling the contract. All other designs remain the property of Dezion Projects, unless specifically agreed in writing.

Working Days and Hours

Dezion Projects is always open and reachable but we are closed on all major holidays and the entire week of Christmas and New Years.

Project Acceptance and Design Charges

At the time of proposal, Dezion Projects will provide the Customer with a written estimate or quotation by email. These Terms and Conditions can be read at any time on the Dezion Projects website.

Alternatively, the Client may send an official purchase order in reply to the estimate or quotation which binds the Client to accept our Terms and Conditions, or an email acknowledging acceptance of the quotation.

Charges for design services to be provided by Dezion Projects will be set out in the written estimate or quotation that is provided to the Customer. At the time of the Customer’s written acceptance of this estimate or quotation, indicating acceptance of the Terms & Conditions, a non-refundable payment of 50% of the quoted fee will become immediately due. The remaining 50% of the project quotation total will be due upon completion of the work prior to upload to the server or send the files.

Design Project Duration

Any indication given by Dezion Projects of a design project’s duration is to be considered by the Customer to be an estimation. Dezion Projects cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by Dezion Projects to the date of the initial payment or date confirmed in writing by Dezion Projects.

Project Completion

Dezion Projects considers the design project complete upon receipt of the Customer’s signoff email and after payment. Other services such as video making, website uploading, etc. either contracted on the Client’s behalf constitute a separate project and can be treated as a separate charge.

Source Files

We will supply proofs and PDF/EPS files as appropriate for printing, or other graphic files as detailed in the job scope or request.

Charges for design work do not cover the release of our copyright design source files, including but not restricted to AI, PSD, CDR, EPS, PNG, JPG, or other source files.

Payment

The Customer will be provided with a Proof Email, and an Invoice prior to final publication. At this time the remaining of the amount will become payable and the Customer will also be required to signify approval by email to Dezion Projects.

Any invoice queries must be submitted by email within 14 days of the invoice date.

Accounts which remain outstanding for 30 days after the date of invoice, will incur late payment interest charge plus 5% on the outstanding amount from the date due until the date of payment.

Payments may be made by PayPal or online transfer.

Charges for Other Services

Charges for any additional services requested during the project that are over and above the estimated time or out of scope, will become fully payable (100% of the quoted amount) at the time of estimate or quotation acceptance.

Licensing

All design work – where there is a risk that another party make a claim, should be registered by the Client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use.

Dezion Projects will not be held responsible for any and all damages resulting from such claims.

Any claim against Dezion Projects shall be limited to the relevant fee(s) paid by the Customer.

Website design and development

Dezion Projects requires that a template is approved by the Customer before coding of a site commences. Once the template(s) for the web site are approved by the Customer, coding will commence; any changes to navigation items, colors, structure or content that require changes to the template will incur an additional charge.

Once web design is complete, Dezion Projects will provide the Customer with the opportunity to review the resulting work. Dezion Projects will make minor changes at no extra cost within 14 days of the start of the review period. Minor changes include small textual changes and small adjustments to placement of items on the page. It does not include changes to images, color schemes or any navigation features. Any minor changes can be notified to Dezion Projects by e-mail. Dezion Projects will consider that the Client has accepted the original draft, if no notification of changes is received in writing from the Customer, within 14 days of the start of the review period.

Hosting websites

Dezion Projects offers a limited hosting services through an out-sourced virtual server. Dezion Projects does not guarantee continuous service and will accept no liability for loss of service, whatever the cause.

Dezion Projects may request that Clients change the type of hosting account used if that account is deemed by Dezion Projects to be unacceptable because of poor service, lack of bandwidth or in any other way insufficient to support the website.

Fees due to third party hosting organisations are the responsibility of the Client and Dezion Projects are not liable for their payment, nor for the renewal of domain names, which are the sole responsibility of the Customer / Domain owner.

Domain Registration

Dezion Projects cannot guarantee the availability of any domain name. Where Dezion Projects is to register a domain name on behalf of a Client it will endeavor to do so but the Client should not assume a successful registration.

Rights of Access for Website Construction

The Client agrees to allow Dezion Projects all necessary access to computer systems and other locations, as required, in order to complete a website project and until all due funds are cleared, including the necessary read/write permissions, usernames and passwords.

The Customer also agrees to allow Dezion Projects access to any computer systems, usernames and passwords required to remove data and/or sites for failure to comply with these Terms and Conditions.

The Customer agrees to supply Dezion Projects with all necessary materials, electronic, or otherwise, required to create and complete the project, and to supply them in a timely manner.

Search Engine Submission

Due to the infinite number of considerations that search engines use when determining a site’s ranking, Dezion Projects cannot guarantee any particular placement. Acceptance by any search engine cannot be guaranteed and when a site is accepted, the time it takes to appear in search results varies from one search engine to another. Rankings will also vary as new sites are added.

Licencing and copyright of the logos in Logos Store

Every logo appears in Logo Store is made by and is in the property of Dezion Projects. After purchasing and customizing the logo will be possessed by the Customer, but the unedited logo still remains in the property of Dezion Projects. If the Client purchases the logo permanently, Dezion Projects gives up the licence for use of the logo and it deputes to the Customer.

All design work – where there is a risk that another party make a claim, should be registered by the Client with the appropriate authorities prior to publishing or first use or searches and legal advice sought as to its use.

Dezion Projects will not be held responsible for any and all damages resulting from such claims.

Any claim against Dezion Projects shall be limited to the relevant fee(s) paid by the Customer.

Design Credits

The Customer agrees to allow Dezion Projects to place a small credit on printed material exhibition displays, advertisements and/or a link to Dezion Projects own website on the Customer’s website. This will usually be in the form of a small logo, a QR code or a line of text placed towards the bottom of the design or page. The Customer also agrees to allow Dezion Projects to place websites and other designs, along with a link to the Client’s site on Dezion Projects’s own website for demonstration purposes and to use any designs in its own publicity and portfolios.

Rights of Refusal

Dezion Projects will not include in its designs any text, images or other data which it deems to be immoral, offensive, obscene or illegal. All advertising material must conform to all standards laid down by all relevant advertising standards authorities. Dezion Projects also reserves the right to refuse to include submitted material without giving reason. In the situation where any images and/or data that Dezion Projects does include in all good faith, and subsequently discovers is in contravention to such Terms and Conditions, the Customer is obliged to allow Dezion Projects to remove the contravention without hindrance, or penalty. Dezion Projects is to be held in no way responsible for any such data being included.

Cancellation

Cancellation of orders may be made initially by telephone contact, or e-mail, however, following this, Dezion Projects will need formal notification in writing to the company’s postal address. The Client will then be invoiced for all work completed over and above the non-refundable deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 30 days. Please note: any cancellation which is not formally confirmed in writing and received by Dezion Projects within 14 days of such instruction being issued, will be liable for the full quoted cost of the project.

Disclaimer

Dezion Projects makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. Dezion Projects will not be held responsible for any and all damages resulting from services it supplies. Dezion Projects is not responsible for any loss, or consequential loss of data of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The Customer agrees not to hold Dezion Projects responsible for any such loss or damage. Any claim against Dezion Projects shall be limited to the relevant fee(s) paid by the Customer.

Acceptance of Terms and Conditions and Quotation

The placement of an order for design and/or any other services offered by Dezion Projects, by email, verbally or in writing, is deemed to be acceptance of these Terms and Conditions, which are freely available at www.dezionprojects.com.

By ticking the checkbox, the Customer constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions of Dezion Projects.

General

Dezion Projects reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.